When I emailed Subie Guys, I was connected with Nate. Nate was extremely responsive and helpful with my questions I had. I brought my vehicle in to be diagnosed and within 16 hours later a report was ready for me to view. Subie Guys is a great shop and their customer care service is beyond impeccable. I would go back 10/10 any day.

Just tried this wonderful place for the first time. After an inspection they sent details and pics as a text message so I could see exactly what they were looking at. Great did I say great customer service. Took a 2018 Outback in for service that Serra said was urgently needed. I had my doubts and Subie Guys came through and said repairs were not needed at this time. That kind of trust will keep me coming back.

I have been a customer for years at this point. Went there with my first Subaru and was always pleased with there work. When I got a new car I got a Fire Escape (with a factory warranty) but couldn’t stand not being able to go to Subie Guys. I bought my new Subaru largely because I knew I had a trusted mechanic to kindly help me, be professional, and timely.

If it was possible to give 10 stars for my service experience I definitely would! I have not experienced anything close to the pleasant customer service experience that I enjoyed with Subie Guys in over 7 years of local Subaru ownership. Taylor and Britany were welcoming, articulate and knowledgeable. Wait time was in a pleasant atmosphere and as communicated. Service details were clearly explained and educational. The Car Care Club is a fantastic deal nearly paying for itself in my first visit!

This was by far the best auto service experience ever. Subie Guys have a robust system in place where all departments communicate in unison and everything is documented with images and description as the repairs are being made. My home is 300 miles away but I would drive that far just to get my Subaru serviced by these guys. An Exceptional service on all fronts.

Subie Guys is a very trusted place! They always do a top notch job though be it expensive. The price can be overwhelming but you have to ask yourself, would you rather be safe or sorry!

Breana fills an incredible roll. She walks you through every step of the way! A perfect fit for Subie Guys! A true asset to the company. Taylor was also very professional and nice to work with. A sweet girl! I will be back.

Wonderful! They demonstrated what real customer service can be. Honest, considerate and clearly explained my short term and permanent solutions. They genuinely expressed safety concerns and how to mitigate them. Every member of the team exhibited professionalism and dedication to a job “well-done”! Thanks to the experience at The Subie Guys, I will be taking my car care to them!

We were in an auto accident in February and 2 1/2 months later we picked up our car. Long story short we took it in to the Subie Guys to have the exhaust repaired and turned out the transmission mount was bent due to the accident that the collision people missed down state. Subie Guys were on top of it and contacted us ASAP. Very good experience with everyone. I always have recommended them pre accident will continue to recommend.